Terms and Conditions
Acceptance of the Terms and Conditions
Access to and use of the website filelish.com (hereinafter, the “Website”) are governed by
these Terms and Conditions. By using the Website, you agree to comply with these terms.
Products and Services
Filelish, as a sub-brand of Inventuries, As a sub-brand of Inventuries, it offers digital products for learning English. Each purchase allows a maximum of two
downloads
per product.
Payments
Payments on the Website are processed through the Culqi payment gateway, ensuring secure
transactions.
Refund Policy
We understand that certain situations may require a refund request.
Refunds will be accepted only under the following conditions:
- Billing error or duplicate charge.
- Technical issues preventing access, viewing, or download of the purchased digital product.
- Unrecognized charges made through our payment gateway (Culqi).
Refund requests must be submitted through the “Contact” option available on our
website,
within a maximum of 7 calendar days from the transaction date.
Please include the necessary information to identify your purchase (order number, date, and the
email used for the payment)
so that we can locate and verify your receipt securely.
Once approved, the refund will be processed through Culqi and returned to the same payment
method
used for the purchase. The refund may take approximately 15 to 30 days to
appear,
depending on the policies of the customer’s financial institution.
When applicable, a refund processing fee may be deducted to cover transaction
and
banking costs charged by the payment gateway and financial institutions.
Our goal is to provide a safe and transparent purchasing experience.
If your case does not fall under the situations listed above, please contact us —
we’ll be happy to review it individually.
Liability
Filelish is not responsible for the incorrect or improper use of the products purchased on
the
Website, nor for limitations derived from the user’s technical settings.
Modification of the Terms and Conditions
Filelish reserves the right to modify these Terms and Conditions at any time. Modifications
will take effect immediately upon publication on the Website.
